Which Samsung TVs does Neolume support?

Samsung Smart TVs from 2014 with the Orsay Smart Hub (H series, tested on a UE48H8000; HU 4K models should work). 2012/2013 Orsay models are untested. Tizen TVs (most 2015 models and everything from 2016) are not supported.

Why can my 2014 Samsung TV no longer sign in to Plex?

The TV only supports old encryption (TLS 1.1 and older), which plex.tv no longer accepts. Neolume signs in once from your computer; afterwards the TV only talks to your own Plex Media Server on the home network.

Watch your Plex library on a 2014 Samsung Smart TV again

Neolume is a free, open-source client for Plex Media Server made for Samsung Smart TVs with the 2014 Orsay Smart Hub (H and HU series). It fixes the sign-in that the old Plex app lost, starts in a fraction of a second and plays what the TV cannot decode by letting your server convert it.

Download the setup program Step-by-step guide

Unofficial · Not affiliated with Plex, Inc. or Samsung · MIT licensed · No Plex Pass needed

Neolume home screen on a Samsung TV: Continue Watching, Up Next and background art

Why your old Samsung TV stopped working with Plex

Samsung TVs from 2014 only speak old encryption (TLS 1.1 and older). plex.tv no longer accepts it, so the TV's original Plex app can no longer sign in – and it is no longer maintained. Neolume moves the sign-in to your computer: a small setup program signs in to Plex once, prepares access for your profiles and installs the app on the TV through Samsung's own developer sync. From then on the TV talks only to your own Plex Media Server on your home network.

Features

Fast and made for the remote

Starts from its own cache in a fraction of a second. Smooth on the TV's hardware, with the normal remote or the Smart Control pointer.

Home, libraries, search

Continue Watching, Up Next, Recently Added, a season strip, a library grid with sort, filters and A–Z, detail pages and search.

A player that just works

Direct Play up to 1080p; HEVC, 10-bit and 4K are converted by your server. Audio and subtitles per show, skip intro and credits, autoplay next episode.

Profiles for the family

Plex Home profiles with avatars, kids profiles with reduced settings and an optional app PIN per profile.

Music and audiobooks

Browse artists and albums and listen on the big screen.

Private by design

No ads, no tracking, no telemetry. In daily use the TV talks only to your server – no cloud in between.

Screenshots

Profiles – Plex Home, PINs, kids profiles

Movie library grid with sort and filter — Library – grid, sort, filter, A–Z

Movie details page — Details – everything about a movie

Show with seasons and episodes — Shows – seasons, episodes, progress

Player with chapters and control bar — Player – chapters, skip, sleep timer

Audio and subtitle panel — Audio & subtitles – readable track names

Search with on-screen keyboard — Search – keyboard or number keys

Discover screen — Discover – rediscover your library

Music albums — Music – artists and albums

Audiobook with chapters — Audiobooks – chapters and progress

All titles, people and artwork in the screenshots are invented demo content.

Which Samsung TVs are supported?

Neolume runs on Samsung's Orsay Smart TV platform. The model year is the fifth character of the model number: E = 2012, F = 2013, H/HU = 2014, J = 2015.

TV	Status
2014 H series (e.g. UE48H8000, UE40H6400)	Supported – developed and tested on a UE48H8000
2014 HU series, 4K (e.g. UE55HU7500)	Should work (same platform), not tested yet
2013 F series, 2012 E series	Untested – older software and a different install menu
2015 J series with Orsay (some J4xxx/J5xxx)	Untested
Tizen TVs (most 2015 models, all 2016 and later)	Not supported – use the official Plex app from the Samsung store

The interface is drawn at 1280 × 720 and scaled by the TV, so it looks the same on 720p, 1080p and 4K panels. Video plays at up to 1080p.

How to install

On the TV: sign in to Smart Hub once with the user develop (MENU → Smart Hub → Samsung Account → Log In).
On your computer: download the setup program from the latest release and start it – Windows (neolume-setup-windows-x64.exe), macOS (neolume-setup-macos-arm64.zip or -macos-x64.zip), Linux (neolume-setup-linux-x64) or any system with Python (neolume-setup.pyz).
In the browser: sign in with Plex, pick your server and profiles, click Create app package.
On the TV: in SAMSUNG APPS hold OK for 5 seconds on any app → IP Setting → your computer's address → Start User App Sync.
Done: Neolume appears under MY APPS. Your computer is no longer needed.

Every button and menu, plus troubleshooting, is in the installation guide for beginners.

Frequently asked questions

Is Neolume an official Plex app?

No. Neolume is an independent open-source project and is not affiliated with, endorsed or supported by Plex, Inc. "Plex" is a trademark of Plex, Inc.

Do I need Plex Pass?

No. Only extras like skip-intro markers and seek thumbnails depend on data your server creates with Plex Pass.

Will it delete my other apps?

Apps from the Samsung store are not touched. The TV's developer sync removes other self-installed apps that are not on the sync list – the setup program lets you add them so they stay.

Does it work outside my home?

No, by design. Neolume only connects to your server on your home network.

Is my data safe?

There is no telemetry or tracking. Your Plex password is only entered on plex.tv. Each profile gets access that only works with your server and can be revoked on plex.tv at any time.

All questions and answers →

Neolume is free and always will be. If it brings your old TV back to life, a coffee is a kind way to say thanks – completely optional.